We Help Companies Understand Their Digital Communities.
Comprehensive AI models constantly evolve to prevent disruptive behavior and ensure civil discourse.
Simple tools and automated rules help protect your community by proactively intercepting malicious actors.
Powerful threat recognition and behavioral anomaly detection help prevent unpleasant experiences.
Supercharge Your Revenue. Simplify Your Workflow.
Community is your most valuable, vulnerable, and sensitive asset. Understand and protect it with Spectrum.
Identify Growth Opportunities
Users are the lifeblood of digital platforms. They are your most valuable asset. While some choose to disrupt your core community, many actually provide constructive feedback. We help you detect brand evangelists, identify user requests, and prioritize growth opportunities.
Automate Costly Workflows
Easily define and implement platform rules that automatically enforce community guidelines. Our suite of integrations and advanced machine learning models codify your terms of service to maximize user satisfaction and community cohesion.
Intelligent Community Protection
Proactively protect your core community from harmful behavior and prevent your brand from being associated with illicit activity. Our artificial intelligence notifies stakeholders of toxic behavior while also surfacing valuable user feedback, feature requests, and support inquiries.
GDPR Compliance. Data Security. Online Privacy.
The EU General Data Protection Regulation (GDPR) is now in full effect. Learn how we're working with clients to ensure GDPR compliance, uphold data integrity standards, and strengthen collaborative efforts.
Dynamic Communities Require Intelligent Management.
We help codify community guidelines and enforce terms of service. Our Community Health Management platform identifies, classifies, and informs you of disruptive, toxic, and healthy user behavior in real-time.
Humans. The First (Un)controllable Internet Virus.
Spectrum has identified the first and only Internet virus - humans. When left unchecked, disruptive actors routinely engage in denial of value attacks, compromising core community cohesion. From social media apps to e-commerce sites, loyal users consistently encounter hostile and vitriolic behavior. However, hidden within these toxic environments is an invaluable trove of user feedback and product requests that present endless business opportunities for brands, digital platforms, and service providers.
Download our white paper to learn how Community Health Management can drive top-line growth.