Setting clear community guidelines is the best way to keep your community healthy. Here are some recommendations.
Polygon reports Fortnight recently removed a fan-submitted scene after gamers complained it depicted suicide. While the creator denies claim and defends the submission, Fortnite responded, “This creator’s content was removed from the Block because it did not adhere to our content creation guidelines.”
Human moderators have a tough job. Every day they sift through offensive materials and make judgement calls. While these people have the best of intensions, humans are known to be biased and inconsistent in their judgements. One day a piece of material doesn’t look bad, but next day it looks terrible. Moderators powered by an AI solution could become more effective, efficient and consistent over time.
Ranker released a list of 12 games with “aggressively toxic communities”. Here’s the rundown:
League of Legends
Call of Duty
Counter-Strike: Global Offensive
World of Tanks
ARK: Survival Evolved
World of Warcraft
Left 4 Dead
Ranker describes the toxicity specific to each - mostly, it’s racism, homophobia and misogyny. It also points out that many, not all, developers are trying to create systems to stop the behavior.
Imagine being a game developer. You’ve joined a company to build a great game, but you have to quickly switch gears to develop systems to combat toxic behavior. It isn’t exactly what you signed up for. Worse, your users are savvy, almost immediately finding holes in your system.
Sara Manavis writes about Flop accounts in an article for New Statesmen America. Flop accounts are fake accounts usually run by groups of teenagers dedicated to mocking, insulting, bullying and making fun of specific people or groups.
The anonymity provided by a flop account make the people behind them bold, resulting in out of control toxic behaviors.
It is troubling to see online bullying happen. It is scary to not know who is behind it.
The Guardian contributor Jill Filipovic calls our attention to the online harassment and abuse Dr Katie Bouman has experience since her monumental achievement photographing a black hole.
Filipovic recounts, “Trolls created fake social media accounts impersonating Bouman. They questioned her contribution to the project. When she said that she was part of a team who all worked hard to make the photo happen, they dug in deeper, suggesting she was only getting public attention because she was a woman, when men did all the real work.”
How do social platforms keep up when bad actors create fake accounts to attack people?