ABC News covered Jack Dorsey’s latest Ted Talk in which he addresses the platform’s problem with toxic behaviors like harassment and hate speech. Audience members and those streaming the talk lobbed tough questions at the CEO.
ABC News highlighted a tweet from The Guardian journalist Carole Cadwalladr,
"Ooh exciting. @jack is taking questions from Twitter users live at TED today. Anyone?? I’d like to know why a video that showed me being beaten up & threatened with a gun to soundtrack of Russian anthem stayed up for 72 hours despite 1000s of complaints, @jack? #AskJackAtTED,"
Clearly the platform is struggling to address toxicity at scale and consistently. It has publicly shared its interest in using AI to help.